Johny Torus, a civil servant based in Abuja, has accused Zenith Bank of failing to account for how over N260,000 was debited from his account on Spetember 13, 2020 without his authorisation.
Speaking with FIJ, Torus said the money was transferred from his account via Sportybet into a Wema Bank account without his knowledge. When he noticed this transaction, he called and e-mailed Zenith Bank.
“My N262,000 was transferred from my Zenith Bank account to a Sportybet account, and from there the money was transferred to Wema Bank account number 7821809105,” he told FIJ.
“SportyBet, on their part, succeeded in establishing that they sent the money to a Wema Bank account via an application from the owner of the wallet.”
He acknowledged that he made use of SportyBet to place bets but that should not open up his account to compromise.
“Its the platform I use to do all my betting. And it is the same platform I get my cash from whenever I’m fortunate in my bet,” he said.
When Torus contacted SportyBet via their official Twitter handle, he was told to send an e-mail, which he did. He also reached out to Wema Bank but the bank redirected him to Zenith.
Torso’s email to Zenith Bank was responded to by Nduke Abasi, an official of the bank who asked him to provide details of the transaction. Torus did this but hasn’t received any response since.
FIJ contacted Zenith Bank via mail, but as of the time of filing this report, we were yet to receive a response. FIJ also contacted the official customer care number of the bank but got no response after being placed on the call for more than seven minutes.